Legal Intake & Client Acquisition · Nationwide

We Deliver Signed, Retained Clients.

Arkwell manages the complete intake lifecycle: first contact, qualification, multi-channel follow-up, and retainer execution. Your firm receives retained clients ready to work. You only pay for results you approve.

50+
Law Firm Partners
<2 Min
Avg. First Response
98%
Retainer Approval Rate
5 Days
Go-Live After Onboarding
Three Ways to Work
With Arkwell

Whether you need us to sign your existing leads, run entire campaigns, or cover your phones after hours — we adapt to where you need us.

01
Core Service

Retainer Delivery

Send us your leads — inbound calls, web forms, old prospects sitting in your CRM. We handle every step from first contact to signed retainer, including the follow-up most firms don't have time to do. You get a documented, signed client. You approve before you pay.

  • First contact within 2 minutes of lead submission
  • Phone, SMS & email multi-touch follow-up
  • Qualification against your exact intake criteria
  • E-sign retainer executed and delivered same day
  • Old lead & missed call reactivation included
  • 48-hour rejection window. No charge if rejected.
Request Information →
02
Growth Service

Full Campaign Management

We build the landing page, run the ads, work every lead, and deliver signed retainers. Your firm focuses on litigation. We handle everything from ad creative to executed agreement — and you see every step in your portal. Ad spend goes directly to the platforms, no markup.

  • Landing page build & A/B testing included
  • Facebook & Google ad management included
  • Lead response under 2 minutes, 7 days a week
  • Retainer signing & conversion tracking
  • Weekly and monthly reporting in your portal
  • Optional backend revenue share (10–15%)
Request Information →
03
Support Service

Overflow & After Hours

Your team misses calls. It happens — lunch, court, nights, weekends. Those calls are cases. We answer in your firm's name, qualify the lead, and follow up via SMS and email so nothing falls through. You pay per minute. No setup fee, no minimums.

  • Live answering in your firm's name, every call
  • Full lead qualification on every contact
  • Immediate SMS & email follow-up after every call
  • Message delivery & monthly usage report
  • No setup fee · No minimum · No long-term contract
  • Business hours, after hours, weekends & holidays
Request Information →
What This Looks Like in Practice

We're not going to show you a pitch deck. Here's what our intake actually does.

Full lead backlog cleared in 72 hours. Every file signed, documented, and delivered.

A multi-state PI firm brought us a backlog of unworked web leads — some going back 60 days. We ran a full reactivation pass across every contact: phone, SMS, and email. Qualified leads were signed on the first call where possible, or followed up until closed. Every disqualified lead was documented with a reason code. The firm received a complete, organized file — not just the good ones — within 72 hours of go-live.

72 hrs
Full Backlog Cleared
<2 min
First Response
100%
Files Documented

Firm name withheld per confidentiality agreement. Results representative of standard Retainer Delivery operations.

How the intake actually runs
1
Lead arrives — we respond in under 2 minutes
Phone call first. SMS and email trigger simultaneously. We don't wait and hope — we make contact immediately.
2
Qualification against your exact criteria — no guessing
We build your intake script before go-live. Your criteria. Your disqualifiers. We follow it on every call.
3
Retainer signed during the call, delivered same day
E-sign handled on the call. If they can't sign immediately, we follow up until they do or until you tell us to stop.
4
Every file lands in your portal and CRM
Signed retainers, call recordings, intake notes, and disqualification reasons — all logged, all accessible. Your staff shouldn't need to ask us for anything.
Priced by Case Value.
Not by Campaign Name.

Tell us the average case value and we confirm your tier instantly. Every campaign fits one of three tiers. You approve every retainer before payment is triggered.

STANDARD

Standard Cases

Average Case Value: Under $50,000
Auto Accident, Slip and Fall, Workers Comp, General PI, Simple Mass Tort
Our fee typically represents 3%–4% of expected attorney revenue.
MID VALUE

Mid-Value Cases

Average Case Value: $50,000 to $200,000
Serious Injury PI, Standard Mass Tort, Foster Care, Institutional Abuse
Our fee typically represents 2%–3% of expected attorney revenue.
PREMIUM

Premium Cases

Average Case Value: Over $200,000
Youth Abuse, Sexual Abuse Litigation, Catastrophic Injury, Wrongful Death, Complex Mass Tort
Our fee typically represents under 1% of expected attorney revenue.
$0
Upfront Cost
48hr
Rejection Window
Net 15
Payment Terms
100%
Performance-Based

You approve every retainer before payment is triggered. Reject within 48 hours with no charge and no questions asked. No upfront deposits or retainers required to start. All rates in USD. Custom structures available on request.

Stack What You Need

Available with any service package. Add or remove anytime.

Bilingual Intake

Full intake services available in English and Spanish.

Dedicated Agent

One agent assigned exclusively to your account.

Advanced Reporting

Deep conversion data and intake efficiency insights.

CRM Integration Setup

Connect our intake directly into your existing CRM.

Rush Retainer Signing

Priority e-sign handling within 1 hour of lead.

SMS & Email Sequences

Automated nurture for unsigned and pending prospects.

QA and Call Review Program

Scored call reviews, agent coaching, and performance reports.

What We Are — And What We're Not

Arkwell is not an answering service. We are a client acquisition partner focused on retained, revenue-generating clients.

We Are NOT
We ARE
An answering service that just takes messages
A client acquisition partner that delivers signed retainers
A warm transfer company that passes along calls
A full-cycle intake operation — we complete and deliver
A law firm or attorney referral service
A compliant intake operation under attorney supervision
A generic call center with no legal knowledge
A legal-specific intake team trained per campaign type
A company that sells unqualified bulk leads
A quality-first operation — you approve every retainer before paying
Dependent on one tort campaign to survive
Campaign-agnostic — any practice area, any case value tier
Any Campaign. Any Practice Area.

We price by case value — not by campaign name. Tell us the average case value and we confirm your tier instantly.

Mass Tort — Active Campaigns
Roundup / Herbicide
Youth / Sexual Abuse
AFFF / Firefighter Foam
Hair Relaxer
Social Media Addiction
Ozempic / GLP-1
Depo-Provera
NEC Baby Formula
Suboxone Dental
Paraquat Herbicide
Talcum Powder
CPAP / Sleep Apnea
Tylenol / Acetaminophen
+ Any emerging tort — tell us the case value
Personal Injury
Auto Accidents
Rideshare Accidents
Slip & Fall
Workers Compensation
Medical Malpractice
Catastrophic Injury
Wrongful Death
Product Liability
Arbitration Claims
BIPA — Biometric Privacy
TCPA — Robocall / Text
Junk Fee Arbitration
Employment Arbitration
Consumer Contract
FCRA Credit Reporting
Data Breach Claims
Other Practice Areas
Social Security Disability
Immigration
Criminal Defense
Family Law
Bankruptcy
Estate Planning
Lemon Law
Custom — Contact Us
Our CRM/CMS Integrations

Keeping your law firm organized and your clients' information secure. We integrate with the tools you already use.

Zapier
SmartAdvocate
Salesforce
Litify
Lead Docket
Law Ruler
CasePeer
GrowPath
Filevine
Clio
Captorra
Vonage
+ Your CRMWe integrate with any system

Don't see your software? No problem — we integrate with any CRM, CMS, or case management system your firm uses.

Built Different. Built to Deliver.

We manage the complete intake lifecycle from first contact through retainer execution. Law firms receive retained clients ready to work.

Why Partners Choose Arkwell

Most intake operations hand you a warm transfer and call it done. We don't. We stay on the lead until the retainer is signed — or until you tell us to stop. You only pay for results you've reviewed and approved. No long-term contracts. No retainers. No excuses.

$0
No Upfront Cost
Pay only for approved signed retainers
48hr
Rejection Window
No charge if you reject within 48 hours
N15
Net 15 Terms
Payment due 15 days from invoice
5d
Go Live in 5 Days
From completed onboarding to first call
EN/ES
Bilingual Intake
English & Spanish available
🔗
Partner Portal
Real-time deliveries, reports & invoices
Our Sales & Onboarding Process
01

Send Rate Card

Day 1

We share our rate card and ask one question: what is your average case value?

02

Personalized Quote

Same Day

Based on your tier, we send a personalized quote with exact pricing — Option A and Option B.

03

Service Agreement

Upon Acceptance

Client selects option and signs electronically. Service agreement sent same day.

04

Onboarding

1 – 3 Days

We collect your intake criteria, retainer documents, lead flow details, and CRM info.

05

Campaign Setup

2 – 3 Days

DID numbers assigned, routing confirmed, intake script built, CRM delivery configured.

06

Test Call & QA

Pre-Launch

Test call completed, quality confirmed, portal access sent. Everything verified before go-live.

07

Go Live

Within 5 Days

Your intake is live. Every lead contacted, qualified, and signed — delivered to your portal.

08

Ongoing Reporting

Weekly + Monthly

Leads, qualifications, signed retainers, disqualified with reasons — all in your portal.

Everything You Need. One Dashboard.

Every partner gets a white-labeled portal. Log in to see call recordings, lead pipeline, reports, and invoices.

📄

Signed Retainers & Documents

Every executed retainer, filed and accessible the same day it's signed.

📊

Performance Dashboards

Real-time pipeline, call recordings, and conversion data. Weekly and monthly reports delivered automatically.

💳

Invoicing & Payments

Transparent invoicing with Net 15 terms. View history and download receipts instantly.

What Our Partners Say

Every retainer we've received has been clean — signed, qualified, and ready to litigate. The 48-hour rejection window gives us total confidence.

Co-Counsel Partner
Mass Tort Firm, FL

We switched our entire PI campaign intake to Arkwell. They handle the ads, the leads, and the signing. We just work the cases.

Director of Intake
Personal Injury Firm, TX

The partner portal alone is worth it. Every delivery, every report, every invoice — without sending a single email.

Managing Partner
Legal Marketing Agency, CA
Tell Us One Number.
We'll Take It From There.

What's your average case value? That's the only question we need to start. We'll send a personalized quote within 24 hours and have you live in 5 days.